Privacy Policy

Zing Burger, 4349 Lawrenceville Hwy Ste C, Tucker, GA 30084, is the business responsible for the information described here. Reach us at zingburgertucker@gmail.com or 706 363 6666.

• Order details — your first and last name, email address, mobile number, pickup or delivery time, delivery address and instructions, and the items, options and totals in your order.
• Verification codes — a one-time code sent to your email to confirm the order is genuine. We store only a scrambled (hashed) copy, never the code itself, and it expires within minutes.
• Zing Rewards — your mobile number, points balance and points history, matched with your in-store activity in our Clover register.
• Payment information — card details are typed directly into secure fields hosted by Clover. We never receive, see or store your full card number, expiry or security code. We only receive a payment result and the last four digits and card brand for your receipt. See our Payment & Card Security page.
• Marketing sign-ups — the name and email you give us for launch offers and promotions.
• Website usage — pages viewed, device and browser type, approximate location from your IP address, and how you reached us, collected through Google Analytics and our hosting logs.
• Anti-fraud signals — timing and form checks that help us block automated spam and fraudulent orders.

We do not knowingly collect information from children under 13, and we do not sell personal information.

• To take, prepare, confirm and hand over your pickup order or arrange delivery through a third-party courier.
• To send your order confirmation, receipt and status updates by email.
• To verify that an order is genuine and to prevent fraud, spam and abuse.
• To run Zing Rewards, including earning and redeeming points in-store and online.
• To answer your questions and handle refunds or complaints.
• To send promotions and offers, only where you have signed up — you can unsubscribe at any time.
• To understand how the site is used so we can improve the menu and ordering experience.
• To meet tax, accounting, food-safety and other legal obligations.

Where consent is the basis for using your information (marketing emails and analytics cookies), you can withdraw it at any time without affecting your ability to order.

We share only what is needed, with service providers who are contractually required to protect it:

• Clover (payment processing, order routing to our kitchen, customer and loyalty records).
• Our website hosting and database provider, which stores orders and rewards data.
• Our email delivery provider, which sends confirmations and receipts.
• White-label courier services (such as Uber Direct or DoorDash Drive), with your name, phone number, delivery address and instructions so they can deliver your order.
• Google Analytics, for anonymous-level website usage statistics.
• Law enforcement, regulators or advisers where the law requires it, or to protect our rights and the safety of our customers and staff.

We never sell or rent your personal information to anyone.

Essential cookies keep your cart, verification and admin session working — the site cannot function without them. Analytics cookies (Google Analytics) are only loaded after you accept them in our consent banner. You can change your choice at any time using the "Cookie choices" link in the footer, or by clearing cookies in your browser. We honour browser "Global Privacy Control" signals as an opt-out of analytics.

• Orders and receipts: kept for up to 7 years to meet tax and accounting rules.
• Verification codes: deleted or expired within minutes of being issued.
• Rewards records: kept while your account is active and for 2 years after your last order.
• Marketing sign-ups: kept until you unsubscribe.
• Website analytics: retained by Google for up to 14 months.

Depending on where you live — including under the Georgia Fair Business Practices Act and US state privacy laws such as the CCPA/CPRA — you may ask us to:

• Tell you what personal information we hold about you and give you a copy.
• Correct information that is wrong or out of date.
• Delete your information, where we are not required to keep it.
• Stop sending you marketing messages.
• Opt out of analytics tracking or the sharing of information for advertising (we do not sell or share for cross-context advertising).

Email zingburgertucker@gmail.com with your request. We will verify who you are, respond within 30 days, and will never treat you differently for exercising a right.

Orders and rewards data are stored in an access-restricted database reachable only by our server, protected by row-level security. Staff access to order records is behind a private password-protected login. Card data is handled entirely by Clover under PCI DSS. No system is perfect, so please tell us immediately if you suspect a problem with your account.

We may update this policy as our business or the law changes. The date at the top always shows the current version, and material changes will be highlighted on this page.